Which scenario best describes an organization recently acquired with some bad audit findings using ServiceNow GRC to help restart their process?

• A. Organization with little to nothing in place already (implementing one or more core ServiceNow GRC applications)
• B. Organization recently acquired and had some bad audit findings (using ServiceNow GRC to help restart their process)
• C. Organization undergoing a full GRC transformation (implementing all three core ServiceNow GRC applications at once or in a phased approach)
• D. Organization implementing ServiceNow GRC to help ease their Customer Service organization (using other tools to manage other processes)

Answer: (B)

When a company is acquired, the immediate need is to rapidly align governance, risk, and compliance and to remediate any gaps uncovered by audits. ServiceNow GRC is built to support that restart by centralizing policy management, controls, risk assessments, and audit remediation in one place. It lets you map inherited controls from the acquired organization, identify gaps highlighted by bad audit findings, assign remediation tasks to owners, collect and attach evidence, and track progress with dashboards. This accelerates returning to a healthy risk posture and providing clear visibility to leadership and regulators.

The other scenarios describe starting from scratch, undergoing a broad, full-scale transformation all at once, or using GRC only to support a Customer Service function with other tools for non-GRC processes. Those cases don’t specifically capture the urgency of integrating an acquired entity’s controls and remediating audit findings, which is the core purpose of using GRC in this situation.